Effective Date: 26-05-2025
Last Updated: 26-05-2025
BIO-NORDIC, S.L. is committed to ensuring the highest level of protection for your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spain’s Organic Law 3/2018 on Data Protection and Digital Rights Guarantee.
1. Data Controller
BIO-NORDIC, S.L.
Avenida Francisco Vallés, número 8,
Parque Tecnológico de Valladolid, 47151 Boecillo – (Valladolid)
Tax Identification Number (NIF): B06999098
Contact Details: administracion@seraspain.com, +34 983 50 93 03
2. What Data We Collect
We collect and process personal data from clients, prospects, and prescribers, including:
– Identity and contact information
– Account and service-related data
– Communications with Biosera
– Website usage and interaction data
3. Why We Use Your Data
We use your data for the following purposes:
– Creating and managing user/client accounts
– Providing information about new or updated services
– Responding to inquiries and sending proposals (upon request)
– Compiling commercial statistics
– Conducting marketing (with your consent)
All processing activities (except for marketing) are considered necessary for service delivery.
4. Legal Basis for Processing
– Performance of a contract (e.g., managing client accounts)
– Legitimate interest (e.g., analytics)
– Consent (e.g., promotional communications)
5. Data Sharing
Your personal data is accessible only to BIO-NORDIC, S.L. employees for the purposes listed above. We do not share your data with third parties without your explicit consent, except where legally required.
6. Data Retention
Clients: Data is retained for the duration of the business relationship plus 5 years from the last activity.
Prospects/Prescribers: Data is retained for 3 years from the last recorded interaction.
7. Your Rights
You may exercise the following rights at any time:
– Access, rectify, or erase your personal data
– Object to or restrict processing
– Data portability
– Withdraw consent
– Lodge a complaint with the Spanish Data Protection Agency (AEPD)
How to exercise your rights – AEPD
AEPD Complaint Form
How to exercise your rights with BIO-NORDIC, S.L.:
By mail: Avenida Francisco Vallés, número 8, Parque Tecnológico de Valladolid, 47151 Boecillo – (Valladolid)
By email: administracion@seraspain.com
By phone: +34 983 50 93 03
Response time: Within 1 month
8. Cookies and Tracking
We use cookies to enhance user experience and tailor content. These include:
– Functional cookies (essential for site operation)
– Analytical cookies (used to improve site performance)
– Targeting cookies (for marketing purposes)
You can manage your cookie preferences at any time through the cookie settings on our website.
Guide on Cookie Use – AEPD (PDF)
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
10. Intellectual Property
All content on our website is protected under Spanish and international copyright law. Reproduction is strictly prohibited without prior permission.
11. External Links and Liability
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Access to our site may be interrupted for maintenance or technical reasons.
12. Applicable Law
This policy is governed by Spanish law. Only Spanish courts shall have jurisdiction over disputes relating to the use of this site.